WhatsApp Viewer questions & answers

Displays WhatsApp conversations on the user's PC
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Question by Cosmo
23 views
September 11, 2024

I can't open crypt14. I try by "file" but file crypt14 hasn't recognized by program.

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Question by Kush
664 views
April 21, 2023

How can whatsapp viewer be used to open crypt 14 database files?

Swati Dubey
Answer by Swati Dubey

Yes, WhatsApp Viewer can open crypt 14 database files. To use WhatsApp Viewer to open crypt 14 database files, simply download and install the program, then open the crypt 14 file using the File menu, or by dragging and dropping the file onto the program's window.

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Question by Sobia
197 views
August 22, 2022

I have a WhatsApp back up stored on OneDrive... Can this viewer be used to view that database?

Usha Kumari
Answer by Usha Kumari

The answer to the question is yes, the WhatsApp Viewer for Windows can be used to view the WhatsApp backup stored on OneDrive.

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Question by Guest
3K views
March 11, 2018
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Answer by Sean Hill

The key is needed to decrypt the messages in WhatsApp. Without the key, the software will display random characters that are not human readable.


Luckily, there is an application that still works even to this day. It's called WhatsApp Key/DB Extractor and it's available for download from the XDA Forums. Access the forums, download the app, install it and extract the key the add it to the WhatsApp Viewer and read the conversations.

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Question by Sarfaraz
3K views
April 3, 2016

While decrypting database that is encrypted, I face the error Decryption failed. Error during unzipping (inflate).

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Answer by Sean Hill

I have tested the application and it works just fine. You just have to get the decryption key in order to use it. On the developer's page, there is a link to the XDA Forums where they teach you how to do this.


Secondly, download the latest version and follow the instructions on the page in order to decrypt the files: http://andreas-mausch.github.io/whatsapp-viewer/

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Question by dinesh
2K views
July 31, 2017
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Answer by Robert Polubinski

Key extraction is a different story besides the viewing part in WhatsApp Viewer. There is an official guide posted on the XDA Forums regarding the key extraction procedure. Access the website and use the information on the page to safely extract the key from your phone. Follow the instructions properly or the process will fail.


Secondly, use the updated version of the software and attach the key file as well to decrypt the messages. You'll find it on the Software Informer application page.

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